Privacy policy

Last updated: September 29, 2026

This Privacy Policy explains how KuduParts ("we", "us", or "our") collects, uses, and discloses personal information when you visit kuduparts.com, place an order, or contact us.

Information We Collect

  • Contact and order information: your name, email address, telephone number, billing and shipping addresses, items ordered, and order and payment confirmation details.
  • Customer support information: the information, photos, videos, and correspondence you provide when requesting help, returns, or warranty support.
  • Device and usage information: your IP address, browser and device information, pages viewed, interactions with our website, and Cookie or similar technology information.
  • Account information: information needed to provide and maintain a customer account when you use account features.

We obtain information you provide directly, information collected through your use of the website, and order or transaction information from Shopify and relevant service providers. Payment information is processed by Shopify and the relevant payment service providers under their privacy policies. We use the order and transaction information needed to confirm payment, fulfill orders, and provide support.

How We Use Information

We use information to process payments and orders, arrange delivery, communicate about purchases, manage returns and warranty requests, provide customer support, maintain and improve our website, and help detect fraud or security issues. Where applicable, we also use information for analytics and marketing in accordance with applicable requirements and your preferences.

How We Share Information

We do not sell your personal information.

We may share information needed to provide our services with Shopify, payment service providers, shipping and fulfillment providers, and other providers supporting our website, customer support, analytics, or marketing. Any analytics or marketing disclosures are handled in accordance with applicable requirements and your preferences. We may also disclose information when required by law, to respond to a lawful request, or to protect our rights and the security of our services.

Shopify powers our online store. For information about Shopify's processing, see the Shopify Consumer Privacy Policy.

Cookies and Marketing Preferences

We use Cookies and similar technologies to support website functions, remember preferences, and, where applicable, support analytics and advertising. You can manage Cookies through your browser and any privacy controls offered on the website. Restricting Cookies may affect some website functions. Marketing emails include an unsubscribe option; unsubscribing does not stop necessary order or service messages.

Retention and Security

We retain information for as long as needed for the purposes described above, including order fulfillment, customer support, recordkeeping, resolving disputes, and applicable legal obligations. We take appropriate steps to protect information, but no method of transmission or storage can be guaranteed completely secure.

Your Privacy Rights

Depending on your location and applicable law, you may have rights to access, correct, delete, or receive a copy of your personal information, request limits on processing, withdraw consent, or object to certain processing, including applicable marketing or advertising uses. Requests may be subject to identity verification and exceptions such as information we need to retain to fulfill orders or meet legal obligations.

To make a request or raise a privacy concern, email kuduparts@gmail.com. Where applicable, you may also contact your local data protection authority. We do not discriminate against customers for exercising applicable privacy rights.

International Processing

Shopify and other service providers may process information outside your country. Where required, applicable safeguards are used for international transfers. For more information about Shopify's processing, review its privacy policy linked above.

Children

Our website is not intended for individuals under 18, and we do not knowingly collect personal information from children. A parent or guardian who believes a child has provided personal information may contact us to request deletion.

Third-party Links

Our website may link to third-party websites or services. Their collection and use of information are governed by their own privacy policies.

Updates and Contact

We may update this policy to reflect changes to our services, practices, or applicable requirements. The revised policy will be posted with an updated date.

For privacy and Terms of Service questions: kuduparts@gmail.com.
For orders, payments, shipping, returns, and warranty support: support@kuduparts.com.