KuduParts is committed to providing customers with high-quality heavy equipment aftermarket parts products and excellent shopping experience. this return and exchange policy is specially formulated to protect the rights and interests of customers. Please read and understand the following terms carefully before purchasing.
We offer 90 days guarantee on receipt of parts. If you are not satisfied with the parts you received, parts are damaged or incorrect, Please contact us asap after receiving for return or exchange.
Return / Exchange Conditions & Freight Responsibility:
Condition | Returnable | Exchangable | Return Freight |
Not Satisfied with Quality | Yes | Yes | Buyer |
Damaged Parts | No Need | Yes | Seller |
Incorrect Parts | Yes | Yes | Seller |
Note: Please check whether the product is in good condition before return, We do not accept parts that have already been installed or not in new condition. If parts are damaged, please send us the pictures asap for confirming.
Return / Exchange Steps:
1, Contact us via email: support@kuduparts.com, better send us pictures for quick confirmation.2, We will send you the return address after confirmation then waiting for the return.
3, After receiving the return and checking that there is no problem, we will resend the order or make refund.