Yes, we do. After you receive the product, we provide a 30-day guarantee for our parts, please rest assured to use!
I couldn't find the parts I needed by searching part No. in your store, What should I do?
Sorry for the inconvenience. Many products we don't update to our stores in time. So if you can't find the right parts, Please contact us! We will do our best to help you.
My old parts can't be used, but I don't know the specific model, Could you help me?
Yes, of course! Please contact us via email and send us photos of your old parts. Please include details and features in the photos of the old parts so that we could help you find a suitable replace parts as far as possible.
How about the quality of your parts?
Product quality is the life of our business, all the replacement parts in 'KuduParts' are OEM quality, Please feel free to buy and use. But nothing is perfect, In case something goes wrong, we are offering 100% money back guarantee, Please go to our After-sale Service Policy for details.
Why are the pictures of some products are packing boxes or not?
Because we provide a wide variety of parts, some products haven't had time to update the pictures, but the parts are already in our warehouse. As long as the model on the title of the product is consistent with what you need, you can rest assured to buy, we will confirm with you after you place an order!
Orders
If I'm not satisfied with the price in your listing, May I apply for a discount?
Thank you for your attention to us and recognition, the quality of our parts is guaranteed, the price is very reasonable! If you want to buy the parts at a lower price, please pay attention to our promotion activities. We will offer a reasonable discount for orders up to a certain amount!
Can I change or cancel my order?
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Where could I tracking my order status?
We will fullfill the tracking No. with the carrier name after the order is shipped, you can track your order on the official website of the shipping carrier.
Could I apply to be your distributor and purchase your parts in bulk?
Sure, we'd be happy to! If you want to become our distributor, please contact us by email, please explain your specific information in the email, so that we could reach cooperation with you as soon as possible!
Shipping
How soon can I receive my parts after place an order?
We will ship the order within 3 business days, and use commercial express like DHL,FedEx,UPS to deliver. You will receive the parts within 3-7 business days after the delivery.
What terms of payment do you accept? Do you accept payment offline?
We accept regular payment methods: Paypal, Visa, Master Card, AMEX, etc. We also accept offline Wire Transfer, Western Union. If you would like to pay by other means, Please contact us for confirmation! Thank you!
